What company do you think hates their customers?

[Frank]

There are people who have had terrible experiences in the past. From cases such as companies refusing to return a bad product to not apologising for bad service. Do you have an idea of a company that doesn't treat the customers well?

 

[Sara]

I haven't encountered any company that did this but the only incident I remembered was my sister going back to where she bought baking utensils but they were too dismissive to attend to her. She went home with anger.