Ebay pre order advice/help

[Philly138]

My first post here and looking for advice, I purchased a pre order of slipknot funkos in Feb last Feb, but being as covid struck the funkos got put back, ebay have been unhelpful as been to long and I couldn't contact the seller as stopped trading. I noticed recently they started selling again, but not responding to my messages the seller halloweenmakergb
Any advice be helpful

 

[Bawon]

I've never ordered anything from eBay but only Amazon. I believe that it's only going to be there customer service that is going to be able to help you with this problem, so you should keep on trying to reach them.

 

[Zuby]

You should contact eBay support and see what they can be able to do about it.

If you used PayPal to make payment, you can ask for refund since your toy wasn't delivered.

 

[Shortie]

I would definitely contact eBay support if you have still not received what you ordered, especially if they have started trading again and you are getting no response. eBay will be able to help you with an order you did not receive and will be able to make contact with the seller as well regarding the sale.